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Newcastle-under-Lyme Borough Council

The Newcastle Housing Advice (NHA) service is managed by Midland Heart on behalf of Newcastle-under-Lyme Borough Council. For more information, please visit our website at

Usually people who already live in Newcastle-under-Lyme, or have a local connection to Newcastle-under-Lyme, will be given priority for available homes in that area.  Who gets priority for homes in Newcastle-under-Lyme can be seen by clicking Newcastle-under-Lyme Housing Allocation Policy.

If you are homeless, or threatened with homelessness, please contact us at

You can also contact us:

By email:

By post: NHA, 61-63 Lower Street, Newcastle-under-Lyme, ST5 3RS